At Handcrafted Memory, every custom photo magnet is a celebration of life’s most treasured moments. We don’t just create magnets—we craft miniature keepsakes infused with emotion, nostalgia, and timeless charm. Each piece is thoughtfully designed to turn your memories into tangible art, capturing the essence of what matters most.

From the delicate details to the elegant finish, our magnets are made to evoke warmth and connection, transforming everyday snapshots into lasting reminders of love, laughter, and life’s beautiful journey.

We have a very easy to follow process for placing your orders.

1. Pick your favorite type(s), format(s) and size(s) of your magnets.
2. Select your cherished photos from social media or your device. You can easily drag and drop the selected files or select from your computer's browser.
3. Edit your photos with the help of our built-in image editor.
4. Leave your comment in the designated comment field, which is above the picture selector, in case you have any specific requests.
5. Click on the "Add to cart" button.

If you have any questions or you are stucked with the order process, please do not hesitate to contact us on the info@handcraftedmemory.com e-mail address. Our team is always ready and happy to support.

At Handcrafted Memory, we believe your memories deserve more than just a frame—they deserve a personal touch. That’s why customization is at the core of everything we offer. With our intuitive design platform, you can easily upload your favorite photos and choose from a selection of beautifully curated layouts to create magnets that reflect your unique story.

Whether you're selecting the charming Heart 3 Pack or going big with the Heart 50 Bulk Photo Magnets, each piece is crafted to showcase your moments with elegance and emotion. It’s personalization made simple—and meaningful.

We understand that anticipation is part of the joy of receiving a beautifully crafted item. Typically, our orders are processed within 1-3 business days, followed by shipping times that vary based on your location. In Hungary, your order will typically arrive within 1-3 working days from dispatch. For international deliveries, expect it to take around 5 working days. We strive to ensure that your custom photo magnets arrive promptly, allowing you to share your memories with loved ones without delay.

In the rare event that your order does not meet the high standards we uphold, we encourage you to contact us immediately. Please prepare a picture about the damaged products and send us along with the Order number and Product name. Our dedicated team is committed to rectifying any issues, whether it be a damaged item or an incorrect order. Your satisfaction is paramount, and we will work diligently to ensure that your experience with Handcrafted Memory is nothing short of exceptional.

Since our magnets are custom-made, we are unable to accept returns or exchanges once the product is finished. You have the option to cancel your order before production begins. Once we have started preparing your order, it cannot be canceled for a refund. We encourage you to reach out to our customer service team should you have any inquiries regarding the returnability of your specific order. Our goal is to provide clarity and support throughout your shopping experience.

It depends on the country and courier company. Our company offers shipping to Hungary, EU countries (except Cyprus, Malta), Bosnia-Herzegovina, Norway, Serbia, Switzerland, United Kingdom. 

All orders are processed in HUF. While the content can be displayed in your local currency, you will checkout using HUF at the most current exchange rate.

In Hungary you can choose from 3 courier company (MPL, DPD, Packeta) and 2 shipping options (door-to-door or pick-up point delivery). 

In other countries DPD is the solely courier company who offers door-to-door and pick-up points delivery. In some countries the pick-up point delivery is not available (Bosnia-Herzegovina, Luxembourg, Norway, Portugal, Serbia, Switzerland, United Kingdom). 

The shipping cost includes the customs clearance fees for Bosnia-Herzegovina, United Kingdom, Serbia, Switzerland and Norway.

You can also choose First Class Mail option in case of some products, but please note that we cannot provide tracking service and gift box for this shipping option.

Please see our Shipping Policy for exact shipping costs.

You can choose from the below 4 payment methods.

• Bank card - The fastest, easiest way. After finalizing the order, you can securely pay the purchase price.
• Cash on Delivery - Depending on the chosen delivery method, you can pay by bank card or cash at the courier, parcel point, or vending machine.
• PayPal - Similar to the Bank card via Stripe payment method. After finalizing the order, you can securely pay the purchase price on the PayPal interface.
• Bank transfer - After ordering, you will receive the data and bank account number required for the transfer by email. Your order will be prepared after receiving the amount.

If you need larger bulk orders, feel free to reach out for a custom quote at Contact page or via email at info@handcraftedmemory.com and start building a collection of memories. We're here to help you create the perfect order tailored to your needs. Don't hesitate to get in touch for a personalized quote!

We welcome your questions and are here to assist you. You may reach us via email at info@handcraftedmemory.com. Your inquiries are important to us, and we look forward to providing you with the assistance you seek.